Here at Metro Motors our top priority is providing a comfortable and stress-free dealership environment where you can buy your next Ford car, truck, or SUV with ease. That’s why customer reviews and comments are so important to us – because you are the ultimate gauge of how well we’re doing!
So if you’ve purchased a vehicle from Metro Motors, or have visited our dealership, please let us know what you liked and how we can continue to improve. Because at Metro Motors, it’s all about exemplary customer service!
Don’t have any accounts for the above but still want to leave your feedback? Drop our Customer Service Manager Taryn a line at firstname.lastname@example.org
Friendly, vibrant service at this dealership! Everyone is a pleasure to work with and they know their stuff!
a week ago
Always nice staff. Fast easy to deal with in the service department.
a week ago
Conveniently located. Note: they have limited parking back near the service entrance. They do have a shuttle service that I used to get a ride home. The staff were friendly and helpful. I did not give a 5 star rating because they did not perform all the recalls needed. When I made the appointment, I knew of only one recall but apparently there were two. Both with the doors yet they did only one. When asked, I was told it "both are an all day fix" yet on the receipt, it says only 1.8 hrs was billed? Why tear open the door to fix the latch but not the lock?? Both are active recalls....
2 months ago
I recently bought a vehicle here and it was very positive experience. Nick, my salesman was knowledgeable, patient and offered a no pressure sales experience. The rest of the team at Metro were courteous and professional and went the extra mile to accommodate my schedule. Thanks all!
3 months ago
This is not your average local car dealership. This place is a diamond in a rough, not only you get greeted with a smile and respect, you genuinely feel like the sales rep trying to help to find a vehicle that suits your needs and budget not just for a sake of "closing a deal" like other dealerships. Matt was great at providing me with time and space to decide what vehicle should I purchase and never rushed me into closing the deal. He was knowledgeable about the cars on the lot and was able to answer all my questions and guide me through my options. Upon the purchase, Matt followed up with me a couple of days later to reassure that the newly purchased vehicle is functioning as promised and I'm still satisfied with my new buy. I'm happy with my experience at Metro Ford and I am sure I will buy my next vehicle here again.
5 months ago
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